SMOOTHHIGHLIFE.COM, only offers a limited warranty for all SMOOTH products and vaporizer purchased from our official SMOOTHHIGHLIFE.COM website. You must retain your receipt as proof of purchase. All sales are final. The limited warranty only covers replacement of unused defective parts for thirty (30) days from the date of purchase. Store credits may be issued for products purchased directly from our websites only. However, due to the hygienic nature of Cartridges, Attachments and E-Liquids, once the product is used, there is no warranty coverage or replacement available for these parts. The cartridges and attachments are disposable parts, in which commonly used herbs or liquids are placed.
Consumers bear the costs for shipping any products back to SMOOTHHIGHLIFE.COM. SMOOTHHIGHLIFE.COM at its sole discretion, will then determine whether the part is defective. If your device is found to have a material or manufacturing flaw, we will replace the defective part. We are unable to replace items with a different model. Please note that our warranty does not cover damage caused by misuse, user error, or the use of any illegal products. Any modifications or alterations made to the design of the product will void the limited warranty.